Be the signal » windows http://bethesignal.org where we're going, we don't need roads... Thu, 26 Jan 2012 05:52:19 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Speaking with customers http://bethesignal.org/blog/2007/06/18/speaking-with-customers/ http://bethesignal.org/blog/2007/06/18/speaking-with-customers/#comments Mon, 18 Jun 2007 10:23:03 +0000 Jeff Waugh http://perkypants.org/blog/2007/06/18/speaking-with-customers/ Continue reading →]]> Today, Pipka came home with a story about a customer who was considering moving to a 100% Windows environment because he was merely unfamiliar with Linux.

Now, I wouldn’t recommend the strategy she used in the general case — in fact, I’d find it hard to recommend it under many circumstances at all — but here’s how she began her successful save today:

“Have you seen the film, Independence Day?”

Update: That’s not an IMDB or Wikipedia link… :-)

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